Privacy Policy

Introduction

Chennai Homoeo Mart ("we," "our," or "us") operates the website homoeomedica.in (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our homeopathic medicines and healthcare products.

Information We Collect

Personal Information

When you use our Service, we may collect the following personal information:

• Name and contact information (email address, phone number, postal address)
• Payment information (processed securely through payment gateways)
• Health-related information (when necessary for product recommendations)
• Account credentials (username, password)
• Order history and preferences

Automatically Collected Information

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and delivery notifications
• Improve our website, products, and services
• Send promotional emails (with your consent)
• Comply with legal obligations
• Prevent fraud and enhance security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping Partners: To deliver your orders
• Payment Processors: To process transactions securely
• Service Providers: Who assist in website operation and maintenance
• Legal Authorities: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request information about how your data is processed
• File a complaint with relevant authorities

Cookies Policy

Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for website functionality and cannot be disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Chennai Homoeo Mart
Address: NO.80/1, 1st floor, Thiruvallur Salai, Teynampet, Chennai - 600018, Tamil Nadu, India
Email: info@homoeomedica.in
Phone: +91 9841435150
WhatsApp: +91 9841435150

Business Hours: Monday to Sunday, 9:00 AM to 7:00 PM